What currency is used on snappyfinds.com?
All of our prices displayed on our website are in your local currency. However at checkout all orders are processed in USD (US Dollars). If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issues & processes the transaction.
What type of Payments do you accept?
At snappyfinds.com we accept PayPal, Debit and all major credit cards. These include:
- American Express
- Google Pay
- Apple Pay
- Discover Card
- PayPal Credit
Do you ship internationally?
We sure do! We ship thousands of products worldwide each day and have many happy customers in every corner of the globe.
Do I get an order confirmation email?
We automatically send you a confirmation email once you completed the checkout process. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to forward for immediate shipment.
Please make sure to type your email address correctly. If you didn't receive one, please do not worry. You can try these instead:
- Check your eMail Spam folder (often confirmation emails land there)
- Check your bank statement
- Or you may contact us so we can send you an email with your order details.
I placed an order but i didn't receive a confirmation email...What's going on?
Kindly check your SPAM folder to see if your confirmation email was sent there. This is a known issue for hotmail, msn, aol & some yahoo users. Gmail works the best when receiving important emails! ;-)
You can also contact our support team and they will be able to assist you further.
If the email does not appear in the spam folder, it probably did not reach you. It is not uncommon that email addresses are entered with a minor typo. In this case, do not hesitate to send an email to email@example.com, our experienced staff will update your contact info and resend you the order confirmation for your reference.
I did not apply the coupon code. What can I do?
Discount codes are not applied automatically and need to be entered during the checkout process. Unfortunately a coupon code cannot be applied after you have completed the processing of your order. We want you to get those savings, so please be sure to remember to apply your code before finalizing your purchase. Please note that coupon codes can not be combined. Only (1) coupon per order can be applied. Coupon codes are received by email and must be used within the timeframe mentioned.
How long does it take for my order to arrive?
All items are subject to a handling period before they are dispatched. Most of our items leave our warehouse within 1-3 business days of confirmed payment.
USA Orders: Delivery typically takes 7-20 days after an item ships. Orders are delivered by USPS, UPS or DHL.
International Orders: Delivery typically takes 7-30 days after an item ships, sometimes faster.
Certain high demand products may have a longer delivery time. In some cases international shipping can take up to 8 weeks. Factors such as delayed logistics, holiday periods such as Christmas, weather conditions, natural disasters and customs clearings may have an impact on the delivery time. While most packages arrive on time, there may be circumstances and delays that carriers may experience. Your patience is truly appreciated. We are constantly working on improving our shipping times while keeping the same low prices for our customers.
We DO NOT OFFER refunds while a product is in transit as it is already left our warehouse. We understand this can be a long time, but it is worth the wait at the competitive prices we offer.
Please DO NOT order if you need an item before an expectant date, we hold no responsibility to the couriers and the current conditions out of our control.
Can I cancel or make changes to my order?
Once an order is placed, you have a small window of 30 minutes to cancel it before it processes to the warehouse. Once the order processes and is accepted by the warehouse, you may still request cancellation, however please know that cancellation at that stage is not guaranteed. Please contact us at firstname.lastname@example.org if you have any questions regarding canceling an order our team is here to help!
We process orders the same day they are placed and changes can only be made up until then. If you notice a typo in shipping address, after you receive your confirmation, please contact us immediately at email@example.com and we will do our best to accommodate the change for you, but we cannot make any guarantees. Once your order has been forwarded to our warehouse for processing.
Is there a tracking number?
When you place an order, you will receive an order confirmation email. If you can’t find your order confirmation email in your inbox, there’s a good chance it may be in your spam or junk mail folder.
After your order is placed, you can check to see where your order is in the production process using our order tracking page at https://snappyfinds.com/pages/order-tracking
Once your order has been shipped, you’ll receive an email with your order tracking information and estimated delivery date.
I ordered multiple items but only part of my order arrived. Why?
We do our best to reduce costs on your end so you don't have to pay high taxes on your items.
We have a large assortment of products and source them from all over the globe to get the best quality at the best price.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages with no additional shipping charges. You may receive multiple packages on different days. Please keep this in mind when receiving deliveries. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way :)
Where are your products from?
Our headquarters are located in the the USA, However we have a network of warehouses across the world to better serve our customers. We ship directly from our warehouses to save our customers additional shipping times + packaging costs.
snappyfinds.com, is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.
snappyfinds.com, will not be responsible for any duties, taxes, or customs fees under any circumstances.
If the order arrives at your country and the customer refuses to accept the package OR no attempt is made in the country of destination to deliver the package, snappyfinds.com, reserves the right to abandon the package(s) and will not be responsible for any refunds.
Is the product the same as in the photo?
Yes, all photos are real. Please note that due to the light and screen difference, the items color may be slightly different from the image.
My item has been delivered to an incorrect mailbox or deliveries that are stolen once signed for?
We are not responsible for item(s) being misplaced/ stolen after delivered (E.g. after delivered mailbox). We will ensure the item is delivered to your address according to information provided by the logistic company. Customer will be liable for the shipping cost if a replacement item is needed.
How secure is my personal information?
At snappyfinds.com adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) with an industry standard 256-bit encryption technology, which is widely used on the Internet for processing payments. This is the same level of encryption used by multinational banks to keep your information safe and secure.
Your credit card information is only used to complete the requested transaction and is not subsequently stored.
Questions? Concerns? Suggestions?
If your issue is not listed above, please contact us anytime with questions, concerns or suggestions of what we can improve. If you loved your order, send a photo of your little one rocking their outfit for a chance to be featured on our Facebook or Instagram page! We love hearing from you and your feedback is so much appreciated!! Reach out to us anytime at firstname.lastname@example.org
Our amazing customer support team is working non-stop on your requests! Please allow 24 hours for us to reply to get back with you!
Thanks you for shopping with us!