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Our Shipping Policy


When should I expect my order?

Within 30 minutes of completing your order and seeing your order confirmation page you will receive a receipt / order confirmation email from us. If you don’t see one in your inbox please check your spam folder.  It is hugely important to double check for typos on your email address and shipping address, as without accurate info we can’t get you your orders!

All orders are shipped from our warehouse within 3 business days.

For the health and safety of our employees, we have limited the number of employees in our warehouse, so please understand that there may be a delay in the processing of your shipment.

All of our packages are delivered by our three trusted providers: USPS, DHL,UPS and FedEx.

Outside of peak delivery times (Christmas holidays) we average a delivery time of 5-10 business days.

Please double check your shipping address is inputted correctly. If entered incorrectly, your order may not be delivered and the order will not be resent.

Unfortunately, NO changes or cancellations may be made to orders after the first 24 hours since order has been placed.  This is due to the overwhelming demand from our customers for the fastest possible processing times.  Because of this demand our orders are processed as quickly as possible.

If you have any additional questions/comments, please reach out to our friendly support team at, or call us at 1-972-750-4150.

Please note these are only estimates, orders may arrive before or after the expected time frame. Please refer to the tabs below.

If you have not received your order after the expected timeframe, please contact us with your order number so we can look into your order.




United States

USPS or UPS, 5-10 Business Days


Canada Post, 5-10 Business Days

United Kingdom

Royal Mail, 7-12 Business Days

Other Countries Fastest Carrier Available, 10-15 Business Days