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RETURN AND REFUND POLICY

Effective Date: January 5,2024

Our commitment to customer satisfaction extends to our Returns and Refund Policy. Please carefully review the following guidelines for a clear understanding of the terms and conditions associated with returning items and seeking refunds from TrendyMallDeals.com:

1. Return Eligibility:

  • The return window is 30 days from the date of purchase or 7 days after the item is delivered. Returns requested after this period will not be considered for a refund.
  • To be eligible for a return, a valid receipt or proof of purchase is required.
  • Items must be returned in new/unused condition, with all original packaging intact. Clothing merchandise must include attached tags.
  • Certain products are not eligible for a refund due to hygienic reasons, including hats, headbands, socks, swimwear, bras, liquids, food-related, health, and personal care items.

2. Return Process:

  • Customers are responsible for return shipping costs.
  • Please use a trackable shipping service or consider purchasing shipping insurance. We cannot guarantee receipt of returned goods without tracking.
  • Contact our Customer Support at Support@snappyfinds.com to initiate the return process. A return address will be provided, and it is important not to send the item back to the manufacturer.

3. Refund Processing:

  • Refunds are processed within 7-10 business days of receiving the returned item (excluding weekends or holidays).
  • Snappyfinds.com reserves the right to deny returns that do not comply with our Return Policy.

4. Re-Stocking Fee:

  • All returns are subject to a 30% restocking fee.

5. Refund Scenarios:

  • A refund will be granted under the following circumstances:
    • Item didn’t reach the provided delivery address (excluding customer input errors).
    • Item has a manufacturing problem.
    • Item is a different size than what was ordered.
  • Replacement inquiries must be made within 48 hours of receiving the item, accompanied by a photo/video showcasing the defect in quality or size.

6. Non-Refundable Situations:

  • Full refunds are not available if:
    • Your order did not arrive due to factors within your control (e.g., providing the wrong shipping address).
    • The order has already been processed for shipping.
    • Other exceptional circumstances outside the control of TrendyMallDeals.com.

7. Sale Items and Seasonal Items:

  • Sale items are not eligible for a refund; only regularly priced items qualify.
  • Sales of seasonal items are final.

8. Privacy During Returns:

  • Snappyfinds.com is committed to protecting your privacy.
  • Information collected during returns will be securely stored for a reasonable period, utilized for fraud protection, research, and analysis. It may be disclosed to state and territory departments upon request, as required by law.

9. Late or Missing Refunds:

  • Follow the outlined steps to check for refunds before contacting Snappyfinds.com.

10. Undeliverable Packages:

  • Snappyfinds.com is not responsible for packages returned as undeliverable. No credit or refund will be issued for items in such packages.
  • If a package is lost in transit, please contact the local post office to file a claim.

For additional information on shipping and related matters, please refer to our FAQ section.

By making a purchase from our store, you acknowledge and agree to abide by our refund/return policy.

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